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Business Communication Fundamentals Every Employee and Manager Needs To Know

Communication is a fundamental and KEY skill for any worker or manager. There are five essential elements to good communication:

  1. Clarity: Communication should be clear and concise so that all parties understand what is being said and what needs to be done.

  2. Respect: Every person deserves respect at work.

  3. Understanding: Listen actively to what others are saying and it is up to you to ask questions if you do not understand.

  4. Responsiveness: Respond promptly to emails, texts, and phone calls when you are at work. This shows that you care about your work and want to do a good job for your company as well as for yourself personally. Responsiveness is also wonderful for your image.

  5. Integrity: Always be honest with yourself and others. If you promise to reply or complete a task by a certain time or date, other people will depend on you to make other arrangements and promises to others. Would you rather have a reputation for breaking your promises and being late? Or would you rather have an impression of delivering on your promises and delivering on time?



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